Shipping Policy

Last updated: January 1, 2026

Belora Beauty ships to all 50 US states, including Alaska, Hawaii, and US territories.

Processing Time

Orders are processed within 1–2 business days (Mon–Fri, excluding holidays). Orders placed after 2:00 PM EST will be processed the following business day.

Shipping Methods & Delivery (US)

• Standard (3–7 business days): $5.95 — Free over $75
• Expedited (2–3 business days): $12.95
• Express (1–2 business days): $24.95

Order Tracking

You'll receive a tracking number by email once your order ships. Allow up to 24 hours for tracking to update.

International Shipping

At this time, Belora Beauty primarily serves customers in the United States. Contact support@belorabeauty.com for international inquiries.

Refund & Return Policy

Last updated: January 1, 2026

If you are not completely satisfied, you may return eligible items within 30 days of delivery for a full refund or exchange.

Eligibility

• Items must be unused, unworn, and in original packaging with all tags attached.
• For hygiene reasons, hair removal devices must be unopened and in their original sealed packaging.
• Final sale items, gift cards, and items marked "non-returnable" cannot be returned.

How to Return

1. Email returns@belorabeauty.com with your order number to request an RMA.
2. Pack the item securely and include the return form.
3. Ship the package using the prepaid label we provide.

Refunds

Once received and inspected (typically 3–5 business days), approved refunds are issued to your original payment method via Stripe within 5–10 business days. Original shipping costs are non-refundable unless the return is due to our error.

Damaged or Defective Items

Contact us within 7 days of delivery at support@belorabeauty.com with photos. We'll provide a replacement or full refund at no cost to you.

Cancellations

Orders may be canceled for a full refund within 2 hours of placement.

Privacy Policy

Last updated: January 1, 2026

Belora Beauty LLC respects your privacy and is committed to protecting your personal data.

Information We Collect

• Personal: Name, email, shipping & billing address, phone.
• Payment: Processed securely by Stripe; we do not store full card details.
• Order & Technical: Order history, IP address, browser, cookies.

How We Use Information

• To process and fulfill orders.
• To communicate about orders, returns, and support.
• To send marketing emails (only with your consent).
• To improve our services and detect fraud.

Sharing

We do not sell your personal data. We share with Stripe (payments), shipping carriers, email providers, and analytics providers (Google Analytics).

Your Rights (CCPA / GDPR)

You may request access, correction, or deletion of your data. California residents have additional rights under the CCPA. Email privacy@belorabeauty.com to exercise these rights.

Data Security

We use SSL encryption and PCI-DSS compliant Stripe processing.

Children's Privacy

Our site is not directed to children under 13.

Contact

privacy@belorabeauty.com · Belora Beauty LLC, 1234 Madison Avenue, Suite 500, New York, NY 10016.

Terms of Service

Last updated: January 1, 2026

By accessing or using www.belorabeauty.com, you agree to these Terms.

1. Eligibility

You must be at least 18 years old to make a purchase.

2. Products & Pricing

All prices are in US Dollars (USD) and subject to change. We reserve the right to limit quantities and correct errors.

3. Orders & Payment

Payments processed securely through Stripe. You authorize us to charge your payment method for the order total, including taxes and shipping.

4. Intellectual Property

All site content is the property of Belora Beauty LLC and protected by US and international copyright laws.

5. Disclaimer of Warranties

Products are provided "as is." Beauty devices are intended for personal use; follow all included instructions.

6. Limitation of Liability

To the fullest extent permitted by law, Belora Beauty LLC shall not be liable for indirect, incidental, or consequential damages.

7. Governing Law

Governed by the laws of the State of New York. Disputes resolved in courts located in New York County, NY.

8. Contact

legal@belorabeauty.com

Cookie Policy

Last updated: January 1, 2026

This policy explains how Belora Beauty uses cookies and similar technologies.

Types of cookies we use

• Essential — required for cart and checkout.
• Performance — Google Analytics for site usage.
• Functional — remember your preferences.
• Marketing — only with your consent.

Managing cookies

Control cookies through your browser settings at any time.

Frequently Asked Questions

How long does shipping take?

Standard US shipping is 3–7 business days. Expedited 2–3 days. Express 1–2 days.

What is your return policy?

30-day returns on most items. Hair removal devices must be unopened and sealed.

Is checkout secure?

Yes. All payments are processed through Stripe with PCI-DSS compliance and SSL encryption.

Do you ship internationally?

Currently, US shipping only. International coming soon.

How do I contact support?

Email support@belorabeauty.com or call +1 (212) 555-0142, Mon–Fri 9 AM – 6 PM EST.

Contact Us

We'd love to hear from you.

Belora Beauty LLC

1234 Madison Avenue, Suite 500, New York, NY 10016, United States

Email: support@belorabeauty.com

Phone: +1 (212) 555-0142

Customer Service: Monday–Friday, 9:00 AM – 6:00 PM EST

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